Last updated: June 2026. These terms govern any water damage restoration, mitigation, or repair work performed by Bothell Water Damage Pros for you.
You'll receive a written estimate before work begins. Work proceeds only after you authorize it, either verbally during an emergency dispatch or in writing for scheduled jobs. Your final invoice will match the estimate unless the scope of damage changes once we open up the affected area.
Payment is due upon completion. If you're filing an insurance claim, we provide moisture readings, photos, and a scope narrative your adjuster can use directly. You remain responsible for any deductible or amount your insurer does not cover.
We dry structures to the goals set by ANSI/IICRC S500-2021. If our drying work does not meet that standard, we'll redo it at no cost to you within a reasonable time after you notify us.
We are not responsible for pre-existing damage, mold growth that began before our arrival, or damage to items you decline to have moved or treated. Our liability for any claim is limited to the amount you paid for the affected service.
These terms are governed by the laws of the State of Washington. Any dispute will be resolved in the courts of King County, Washington.
Questions about these terms can be directed to (425) 845-9888 or through our contact page.